Al-Qiswa Quran Academy

Help centre

Frequently Asked Questions

Answers to common questions about online Quran classes at Al-Qiswa Quran Academy: courses, timings, female teachers, fees, cancellations and safety.

Getting started

What is Al-Qiswa Quran Academy?

Al-Qiswa Quran Academy is an online Quran academy based in Lahore, Pakistan. Our female teachers give live one-to-one classes in Noorani Qaida, Quran Reading, Tajweed, Hifz, Quran with Tarjuma and Islamic Studies to kids and adults in different countries.

How do I book a free trial class?

Fill in the form on our contact page and choose "Book a free trial". Your details open in WhatsApp, and our team replies to arrange a trial time that suits your time zone.

Is the trial class really free?

Yes. The trial class is free and has no commitment. No payment is taken before or during the trial. You meet the teacher, try a live lesson and then decide if you want to continue.

Who can join your classes?

Girls, women and young boys from any country can join. Lessons are arranged around each student's age, level and time zone, whether they are complete beginners or already reading the Quran.

Do I need to know Arabic before starting?

No. Beginners start with Noorani Qaida, which teaches the Arabic letters and sounds step by step. You do not need any Arabic before your first class.

Courses

Which courses do you offer?

We offer six courses: Noorani Qaida, Quran Reading, Quran with Tajweed, Hifz Quran, Quran with Tarjuma (translation) and Islamic Studies. See the details on our courses page.

Which course should my child start with?

Most children who cannot yet read the Quran start with Noorani Qaida. If your child can already read, the teacher checks their level in the trial class and suggests Quran Reading, Tajweed or Hifz.

How long does it take to finish Noorani Qaida?

It depends on the student's age, practice at home and the number of classes per week. After the trial class, the teacher can give you an estimate for your child.

Can adults learn the Quran from the beginning?

Yes. Women and adult beginners can start from the Arabic letters and learn at their own pace in private lessons. It is never too late to begin.

Do you teach Hifz online?

Yes. Our online Hifz course includes new memorization, daily revision and regular checking by the teacher, so students keep what they have memorized.

Do you guarantee how fast my child will finish a course?

No. Every student learns at a different speed, and progress depends on age, regular attendance and practice at home. The teacher gives you an honest estimate after the trial class and shares progress updates during the course.

Classes and schedule

Are the classes one-to-one?

Yes. Every class is a private live lesson with one teacher and one student, so the teacher can correct each mistake straight away.

How long is each class?

Classes are 30 minutes on the Starter, Beginner, Standard and Master plans, and 45 minutes on the Pro Plan.

Which days are classes held?

Regular classes are held from Monday to Friday. Saturday and Sunday are our weekly days off, but students who can only study at the weekend can take classes on Saturday and Sunday.

Can my child study only on Saturday and Sunday?

Yes. If weekdays do not suit your family, we can arrange weekend-only classes on Saturday and Sunday on the Starter and Beginner plans. Mention this when you book and we will find a suitable teacher and time. See weekend classes.

Can I choose my class time?

Yes. Class times are arranged in your local time zone. Tell us the times that suit you when you book, and we will match you with an available teacher.

What happens if we miss a class?

Please tell us at least 24 hours before the class if you cannot attend, and we will try to arrange a make-up class in the same month. Classes missed without notice are counted as taken. Full details are in our Terms and Conditions.

Can we pause classes for travel, exams or Ramadan?

Yes. Tell us before your next billing month starts and we will pause your enrollment. No fees are due during the pause. See our Refund and Cancellation Policy.

Teachers

Are all your Quran teachers female?

Yes. All our Quran teachers are female. We have a team of 30 female teachers, so girls, women and young boys learn with a qualified female teacher in a comfortable, private online class. Meet our teachers.

Are your teachers qualified?

Yes. Our teachers are experienced in teaching Quran reading and Tajweed online, and they are selected for correct recitation, patience with children and clear communication.

Can I change my teacher?

Yes. If you would like a different teacher, tell our team and we will arrange a change, subject to availability at your class time.

In which languages are classes taught?

Classes are taught in English, Urdu and Arabic, so students in different countries can understand their teacher easily.

Fees and payment

How much are the classes?

Monthly plans start at $35 for 1 class a week. The Beginner Plan (2 days) is $45, the Standard Plan (3 days) is $50, the Master Plan (4 days) is $55 and the Pro Plan (5 days, 45-minute classes) is $75. See all plans on our pricing page.

How many classes do I get in a month?

Each weekly day gives about 4 classes a month: 4 on the Starter Plan, 8 on Beginner, 12 on Standard, 16 on Master and 20 on Pro.

Does the fee change for different courses?

No. Fees depend on the plan, that is the number of class days per week, not on the course.

Do you offer a family discount?

Yes. When two or more family members enroll, the total monthly fees are reduced: 10% for 2 students, 15% for 3 students and 20% for 4 or more. Each student still has their own one-to-one classes. See the family discount.

How and when do I pay the fees?

Fees are paid monthly in advance, before the first class of each month. We share the payment methods with you when you enroll and confirm the total amount before you pay. See payments and billing.

Can the fees change?

If our fees change, we tell you at least one month before the new fee applies to you. If you do not want to continue at the new fee, you can cancel before it starts.

Cancellation, refunds and privacy

Is there a contract or long-term commitment?

No. Plans are paid month by month. You can change your plan, pause or stop classes before the next billing month starts.

How do I cancel my classes?

Send us a message on WhatsApp or email before your next billing month starts. We confirm the cancellation in writing, and no further fees are due. Classes already paid for stay available until the end of that month.

Do you offer refunds?

Classes already taken are not refunded. We refund paid classes that were not taken if the academy cancels classes, cannot provide a suitable teacher, or charged you twice or the wrong amount. Refund requests are answered within 7 working days. Read the full Refund and Cancellation Policy.

How do you use my personal information?

We use your name, phone number and email only to arrange your classes and to contact you about them. We do not sell your details to anyone. Read our Privacy Policy.

How can I contact Al-Qiswa Quran Academy?

You can message us on WhatsApp at +92 308 0433625, email contact@alqiswaquran.com or use our contact page. Our academy is based in Lahore, Pakistan, and classes run online worldwide.

Kids and safety

Is online Quran learning safe for children?

Yes. Classes take place only on the academy's official app and contact numbers, teachers keep conversations about the lesson, and all our teachers are female. Our safety rules are listed in our Terms and Conditions.

Should a parent stay with the child during class?

For young children, we recommend that a parent or guardian stays nearby during the lesson. It helps the child settle and lets you follow their progress.

How will I know how my child is doing?

The teacher shares feedback on your child's progress, and you can ask our team for an update at any time on WhatsApp.

Technical questions

What do I need for online classes?

A phone, tablet or computer with a microphone and a stable internet connection. A camera is helpful, especially for children's classes.

Which app do you use for classes?

We tell you which app to use before your first class and help you set it up if needed.

Are the classes recorded?

No. Classes are not recorded unless we tell you first and you agree.

Which free resources can students use to practise between classes?

Students can read along and listen to clear recitation on trusted free websites such as Quran.com, which has the Mushaf, translations and audio, and Tanzil.net, which provides verified Quran text. Your teacher will tell you which pages to revise and which reciter to follow for your lesson.

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